SMS Terms & Conditions
Last Updated: 10/28/2025
By opting into SMS text messaging from VNA of Ohio (“we,” “our,” or “us”), you agree to the following terms and
conditions. These terms govern your use of our SMS communication service.
conditions. These terms govern your use of our SMS communication service.
1. Message Purpose
By providing your mobile number and opting in, you consent to receive text messages from VNA of Ohio related
to:
_ Appointment confirmations, reminders, and schedule updates
_ Care coordination messages for home health, hospice, and behavioral health services
_ Important care-related notifications and updates
_ Occasional administrative messages (e.g., billing,
forms, or feedback requests)
2. Message Frequency
Message frequency may vary depending on your care plan, services, and communication needs.
3. Message and Data Rates
Message and data rates may apply according to your mobile carrier’s plan. VNA of Ohio is not responsible for any
charges incurred.
4. Opting Out
You may opt out of SMS communications at any time by replying STOP to any message. After doing so, you will
no longer receive SMS messages unless you opt in again.
5. Getting Help
For help, text HELP or call us at (216) 931-1300.
You may also visit our website at
https://www.vna-ohio.com
for more information.
6. Privacy
Your privacy is important to us. We will not share or sell your personal information or SMS consent to any third
party. For more information, please review our
party. For more information, please review our
Privacy Policy
7. Changes to These Terms
We may update these Terms & Conditions at any time. Updates will be posted at
https://vna-ohio.com/terms