Notice of Privacy Practices
Effective Date: August 21, 2025
At VNA of Ohio, your privacy is important. This notice explains how we use and protect your health information, your rights, and how you can contact us with questions.
How We Use Your Health Information
We may use or share your health information to:
- Provide Care: Coordinate and manage your treatment.
- Bill for Services: Ensure accurate payment and billing.
- Improve Care: Conduct quality assessment, training, and administrative tasks.
- Comply with Laws: Report to public health authorities, law enforcement, or other required entities.
- Emergency Situations: Protect you or others from harm.
Other uses require your written permission, which you can revoke at any time.
Your Rights
You have the right to:
- View and Get Copies of your health records.
- Request Corrections if your records are inaccurate.
- Limit How We Share your information in certain situations.
- Request Confidential Communication by phone, email, or mail.
- See Who Has Viewed Your PHI with an accounting of disclosures.
To exercise any of these rights, contact our Privacy Officer:
VNA of Ohio Privacy Officer
925 Keynote Circle, Suite 300
Brooklyn Heights, OH 44131
Phone: (216) 931-1300
Compliance Hotline: 844-944-3418
Our Responsibilities
VNA of Ohio is required to:
- Protect your health information.
- Follow the privacy practices described in this notice.
- Notify you of breaches of unsecured health information.
- Update this notice as needed and post changes on our website.
Questions or Complaints
If you believe your privacy rights have been violated, you may file a complaint with VNA of Ohio or with the U.S. Department of Health and Human Services, Office for Civil Rights.
No retaliation will occur for filing a complaint.
Learn More About Your Privacy
Your health information is safe with us. For more details, contact us at the numbers above or visit our offices.